Privacy Policy

1. Introduction

Welcome to PromptPeel. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS application.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or contact support. This includes your email address and account credentials. We also collect data automatically as you navigate the site, including usage details, IP addresses, and information collected through cookies and tracking technologies.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and monitor and analyze trends, usage, and activities in connection with our services.

4. Analytics and Tracking (Microsoft Clarity)

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Data Retention and Search History

To provide you with a seamless experience, your search history (your "peels") is stored permanently for active users, allowing you to access your past queries and results at any time.

Inactivity Policy: However, to minimize data storage and protect user privacy, accounts that remain completely inactive (no logins or API usage) for a continuous period of six (6) months will have their search history automatically and permanently deleted. Your account credentials will remain active, but past data will be unrecoverable.

6. Data Security

We implement reasonable security measures to protect the security of your personal information both online and offline. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@promptpeel.com.